How to add a new VR device to my account?
I'm unable to add a new device as it says I've hit the limit of number of devices with my account. How can I add a new device?
It seems that you may be seeing this message because you’ve reached the limit of the headsets associated with your current plan. Here are the device limits for each plan:
• Light Plan: 1 headset
• Advanced Plan: 3 headsets
• Enterprise Plan: Custom device limits within your organization
Please reach out to the team to share more details on your headset usage. Once we have this information, we can work out the best solution to ensure there are no interruptions in using the platform.
Updated about 2 months ago