Knowledge Base

The simplest way to convert your 3D models from Sketchup, Revit, 3DS Max and others to immersive Virtual Reality presentations on Samsung Gear and VR devices

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I uploaded my model from plugin but can't see it in VR device ?

If you are facing problems in viewing your 3D model in Oculus Go or Samsung Gear VR, follow these recommendations:

1) Is your model too big to load in VR ?

We recommend your model size to be less than 50MB and less than 250.000 polygons. If that is not the case, I suggest you take a look at our article to optimise models for optimum loading in VR HERE.

2) Have you deleted the previously uploaded model ?

Since the trial plan supports 1 model only, in order to try the feature for multiple models - you need to delete the existing model from the web account and re-upload from the plugin. You can see how to delete an existing model HERE.

I uploaded my model from plugin but can't see it in VR device ?


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